FAQ
My Order
What's the Shipping Policy?
Read our complete Shipping Policy here
What's your satisfaction guarantee?
It's simple: we think we make the best pancakes on earth. If you disagree, well refund you. Complete Refund Policy details here.
Do you offer subscriptions?
Yes. It's easy to change your subscription, skip shipments, change delivery dates & more.
What about cancellations, damaged products, returns, exchanges & refunds?
That stuff is all collected here.
I want to talk to a human. Can I?
Absolutely. email eat@longtablepancakes.com and we'll help you out.
About the Pancakes
How is there so much protein & fiber in these pancakes?!
We use whole heirloom grains with high protein & fiber content. Some of our products also have high-protein nut meal. We do not use any manufactured protein powders, because they weird us out.
Are your mixes Non-GMO?
Yes. All of our core products are certified Non-GMO.
GMO foods are bad for the soil, bad for biodiversity, and really bad for family farms.
All of our core products are certified non-GMO, and our short runs use the same process & supply chain - they just sell out too fast to certify.
Are your mixes gluten free?
Our Gluten Free Mix is Certified Beyond Celiac Gluten Free by the Gluten Free Certification Prorgam: www.gf-cert.org.
Our other mixes are not Gluten Free, but they are made with heirloom grains, whose gluten structures are different gentler & easier to digest than the modern super-gluten wheats typically grown. Many people with self-diagnosed gluten sensitivity say they do very well with them.
Are your mixes organic?
Our strong priority is to source from organic, regenerative farmers.
Our products are not yet certified organic. This is mainly a question of paperwork. We're a small team and it's hard to get everything done at once!
Most of the grains in our pancake mixes are certified organic - please refer to individual product pages for complete ingredient & nutritional info.
Are your mixes vegan friendly?
Yes.
All of our mixes are vegan. The instructions on the back of the bag call for egg and milk, but you don't have to make them that way. View vegan preparation instructions.
Are your mixes 100% whole grain?
Yes. 100%.
Emphatically yes, and while you're here, let's talk:
100% of the grains we use are not just whole grain, but whole*-kernel*.
Our grains are stone-milled, which is the most complete kind of grain you can eat. Most so-called 'Whole Grains' have the germ (the most nutritious and flavorful part of the grain) removed to extend shelf life to two years or more. It's sad that this distinction has to be made, but it does.
In addition, the percentage of whole grains that must be in a food product in order to call it whole grain is very poorly regulated. Even the Whole Grains Council, which was established to promote truth in Whole Grains advertising, merely 'recommends' that products labeled Whole Grain contain "more whole grain than refined grain (i.e., 51% or more of the grain is whole grain)".
These are just two of the many misleading tricks employed by the modern commodity grain system, and we don't use them. We source genuine 100% whole-kernel grains in small batches directly from farmers, working in close partnership with stone millers.
This is the way flour was made when it was the superfood that sustained generations of our ancestors, before the constellation of carbohydrate and starch related illnesses became prevalent.
Sorry that was more than you asked for, but we care about this stuff, dammit!
Allergen Info (including nuts!)
Big 8 Allergens
There are 8 major allergens of special concern. Here is how their presence breaks down in our mixes:
Popcorn Pancake + Waffle Mix contains Wheat, Almonds. May contain: Hazelnuts, Soy
Blue Corn Pancake + Waffle Mix contains Hazelnuts. May contain: Wheat, Almonds, SoyAlso contains Rye. Rye is a (delicious) close relative of wheat. There is complexity to the relationship between wheat and rye allergies & intolerances. If you have medical concerns, consult a qualified professional.
Gluten Free Pancake + Waffle Mix contains Almonds
Do you make any mixes without nuts?
Our three main mixes all have nuts.
Our Short Run (limited edition seasonal mixes) generally do not.
What about peanuts?
Our products are free from peanuts.
We do not use peanuts in any of our products.
We do not source our nuts from any facilities or farms that process peanuts.
The equipment that we manufacture on undergoes strict, 3rd-party tested allergen controls. It is an FDA & SQF certified facility, using allergen & cross-contamination controls that exceed industry standards.
What's with the Soy?
We don't use soy in any of our products. But soy is so prevalent on farms & manufacturing equipment, that it is always possible that a soybean somewhere made it into a bushel of wheat or corn. We label on the safe side.
How come Popcorn Flour is so low on the ingredients for Popcorn?
Because it’s so light, and ingredients are listed by weight. It’s over half the product, by volume. That’s the whole point ;) It's a super-light, super-fluffy, super-flavorful whole grain.
Can I get wild and make other Recipes with these? Like Pancake hacks?
You can absolutely get wild with these. The internet is dying to tell you about pancake hacks, and lots of them are good. Here are some of our favorite recipes to get you started: Recipes
How many pancakes does a bag make?
Each 12.7oz bag makes 24 6 inch pancakes, 6 at a time. That's breakfast for two, four times.
Can I make waffles with these?
Yes! instructions are right on the back of the bag.
What's the sweetest pancake mix?
We use very little added sugar in our mixes. But the one with the sweetest natural flavor is the Popcorn Pancake + Waffle Mix. The oat flour in that mix has a naturally sweet flavor. It's baller when served with fruit.
Long Table
Why is the brand called Long Table?
We hand food down the table to the next generations. We hand a world down that table too. That's the Long Table. What we hand down matters.
What is Regenerative Agriculture?
What we hand down to the next generations matters.
Regenerative Agriculture captures carbon from the air and puts it back where it belongs: in the ground, where it does a lot of good: it cleans our water systems, it fosters biodiversity, and it creates healthy soil - which makes better food.
What are Heirloom Grains?
Heirloom grains are grains selected and planted from the best of each year’s crop, as was done for thousands of years before the industrial revolution. They have a variety and richness of flavor that modern, super-hybridized and engineered grains simply cannot approach.